– Policies –
What are the delivery options and how much do I have to pay for shipping?
- All of our items are shipped directly from the Philippines. Upon checkout, you will receive an e-mail from us with your tracking information. To track your order, please visit Fastrack Courier Services Philippines.
- Standard shipping fees are as follows:
- NCR – P 70.00
- LUZON – P 125.00
- VISAYAS – P 135.00
- MINDANAO – P 145
How long will I have to wait for my order?
- Upon checkout, your orders will reach your doorstep within 1-3 days for Metro Manila orders, and 3-5 days for Provincial orders.
- Unfortunately, we do not ship orders on Sundays and on select public holidays
- Orders may take longer to reach you during holidays and seasons with extreme weather, so bear with us a little.
I want free delivery! How do I qualify?
- It’s easy! Your shipping fee is on us for a minimum order of Php 1500!
Can you ship to P.O. BOX or Parcel Lockers?
- To ensure utmost safety, we require a receiving signature for all packages that we deliver. Hence, we only ship to valid residential and business addresses!
What happens if I am not around to receive my package upon date of delivery?
- If you will not be around on the date of delivery, make sure that there is someone who can receive the package for you.
- If, for a reason, no one was available for receipt on the day of delivery, our shipping partner will schedule a free re-delivery the next business day.
- If you fail to receive the package after multiple delivery attempts, the order will be sent back to our warehouse. We will then arrange another delivery option suitable to your schedule with additional shipping fee.